The questions we answer most on WhatsApp, written plainly. If yours is not here, ask us directly.
Name embroidery on Jellycat soft toys takes 7 to 9 working days from your order date. If you have a fixed date like a baby shower or full-month celebration, message us on WhatsApp before you order and we will confirm honestly whether we can meet it.
Yes, we deliver islandwide. Timing and fees depend on the delivery speed you choose, and we confirm the exact fee with you before you pay. If you are in a hurry, ask us about same-day options on WhatsApp and we will tell you what is possible for your area.
Yes. Tell us your budget and who the gift is for, and we will put together a boxed hamper for you to approve before anything is final. Ready-made gift sets are also available from S$23.50 if you would rather pick one off the shelf.
Every gift set comes boxed and ready to give, and the exact contents are listed on its product page. Want to swap an item or add a name? Ask us on WhatsApp and we will adjust the set and the price before you decide.
Yes. Leave your message in the order note or send it to us on WhatsApp, and we will include a card with your gift. If you are sending it straight to the parents, we will leave pricing out of the box.
Unused items in their original packaging can be returned or exchanged within 7 days of delivery; contact us on WhatsApp first so we can arrange it. Personalised items are made to order and cannot be returned unless there is a defect or we made an error, in which case we will remake or refund.
We stock Jellycat, Itzy Ritzy, California Baby, Cloversoft and Glitter and Spice, plus our own Baby Butter label. We are a reseller for those brands, so the products are genuine and made by the brands themselves; the personalisation is done by us.
Yes. Email us or WhatsApp your quantities, budget per box and delivery date, and we will come back with options. Custom hampers and message cards can carry your company greeting.
WhatsApp us the question. A person replies, usually fast.